Frequently Asked Questions

To rent with us, you must be at least 21 years old, hold a valid US driver's license for at least one year (or 3 years if under 23), have a clean driving record, and have an active driver account with Uber, Lyft, or an approved delivery platform.

Most applications are approved within 24 to 48 hours. Once approved, you can schedule your vehicle pickup at one of our premium hubs.

To set up a custom subdomain (e.g., yourname.premiumrides.com) for your private client booking page, log into your Driver Portal, navigate to 'Business Tools', and select 'Domain Settings'. From there, you can choose your preferred subdomain name. If you wish to connect a fully custom external domain, our support team can assist you with the DNS configuration.

Yes! We offer a premium selection of hybrid, electric, and luxury vehicles optimized for rideshare. You can select your preferred tier and model during the booking process, subject to local availability.

All of our standard rideshare rentals come with unlimited mileage, allowing you to maximize your earnings without worrying about extra fees.

Yes, premium rideshare insurance is fully integrated into your rental rate. This includes liability, collision, and comprehensive coverage specifically tailored for commercial rideshare and delivery driving.

Our standard deductible is $1,000. However, we offer optional premium damage waivers at checkout that can reduce your deductible to $0 for complete peace of mind.

Rentals are billed weekly. The payment is automatically charged to your linked credit or debit card every Monday. We also offer direct integration with Uber/Lyft to deduct rental costs directly from your weekly earnings.

Yes, a refundable security deposit of $250 is required at the time of pickup. This deposit is fully refunded within 3-5 business days after returning the vehicle in its original condition.

We cover 100% of routine maintenance! This includes oil changes, tire rotations, brake replacements, and general wear-and-tear. Simply schedule a maintenance appointment at any of our partner service centers.

We provide 24/7 roadside assistance. In the event of a breakdown or accident, use our emergency hotline immediately. We will arrange towing and provide a replacement vehicle so you can get back to earning as quickly as possible.